Return Policy


Thank you so very much for shopping with us at Mary Monarch!  We want you to absolutely love your purchase, however, we have our policies and returns here to ensure that Mary Monarch runs smoothly and efficiently for its' amazing customers!

Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return!  The cost of the return shipping label will be deducted from the amount refunded. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, smoke-free, perfume-free, and with the original tags still attached. You’ll also need the packing slip or proof of purchase.
Unfortunately, seasonal items, sale items, and discount items are FINAL SALE.
Items exchanged or bought with store credit are FINAL SALE. 

To start a return, you can contact us at info@marymonarch.com.


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@marymonarch.com.  We are more than happy to help! 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too. 

Online Purchase Policy
Please note that all orders are not guaranteed. All orders are subject to change based on each item's availability. We will refund you immediately if unable to fulfill an item and give you a call or text. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Local Pick-Up Returns & Exchanges
If you are interested in local pick-up returns and exchanges, please DM or email info@marymonarch.com!